iShake respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or communicate with us.

1. We may collect the following information

• Name
• Business name
• Phone number
• Email address
• Billing and shipping address
• GST details (if applicable)
• Any information shared via enquiry forms, WhatsApp, email, or phone

We do not knowingly collect sensitive personal information.

2. How We Use Your Information

We use the collected information to:
• Respond to business enquiries
• Provide quotations and product catalogues
• Process bulk orders
• Communicate regarding customization and production
• Improve our services
• Comply with legal requirements

We do not sell or rent your personal data to third parties.

3. WhatsApp & Communication

If you contact us via WhatsApp or submit your number through ads or forms:
• You consent to receive business-related communication from iSHAKE.
• Messages may include quotations, product updates, or order-related information.
• You may request to stop communication at any time.

4. Data Protection

We take reasonable technical and administrative measures to protect your information from unauthorized access, misuse, or disclosure. However, no online system is 100% secure.

5. Cookies

Our website may use cookies to:
• Improve website performance
• Analyze visitor traffic
• Enhance user experience. You can disable cookies through your browser settings.

6. Data Protection

We take reasonable technical and administrative measures to protect your information from unauthorized access, misuse, or disclosure. However, no online system is 100% secure.

7. Third-Party Services

We may use trusted third-party services such as:
• Payment gateways
• Logistics partners
• WhatsApp Business API providers
• Hosting providers

These providers only access necessary information to perform their services.

8. Data Retention

We retain business contact information as long as necessary for operational, legal, or accounting purposes.

9. Your Rights

You may:
• Request access to your data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)

To make such requests, contact us using the details below.

10. Changes to This Policy

iSHAKE reserves the right to update this Privacy Policy at any time. Updates will be posted on this page.

11. Contact Information

If you have questions about this Privacy Policy:

Email: support@ishake.in
Phone: +91 9310736036
Address: A1, Barwala Road, Rajiv Nagar Extension, Sect 33, Begum Pur, New Delhi – 110086